The Risk Services Specialist will bring focused attention and expertise required to effectively mitigate organizational risks associated with matters that have potential to impair the Brands reputation or damage with economic impact. The position will support the Company and the Risk Management Department by bringing a focused attention to insurance compliance, insurance renewals, crisis management and other risk management services designed to organize and manage data and information as may be deemed appropriate by the Sr. Director of Risk Management.
ESSENTIAL JOB FUNCTIONS:
Essential duties may include, but are not limited to the following:
Establish, maintain and seek to improve process used to track and confirm Certificates of Insurance (COI) received from Licensees are in compliance with current insurance requirements
Manage all of the day-to-day transactional processes, soliciting evidence of insurance coverage, identifying and following up on certificate deficiencies, recording and proactively acting on insurance coverage renewal dates required for vendors, contracts, agreements, lenders, licensees or loss payees
Create, maintain, and regularly communicate the required reports for insurance compliance from various software and data sources
Use knowledge and application of risk and insurance fundamentals, under the oversight of the Sr. Director of Risk Management, to communicate and explain insurance requirements to licensees or internal business teams.
Write, review, analyze and revise written insurance requirements in the Operations Manual
Maintain exposure data in the RMIS and verify accurate information is represented on insurance submissions at renewal for: property and casualty, management liability, network & security or other
Maintain all documents related to Aviation Insurance to include aircraft and hangar liability policies
Partner with Human Resources to ensure all team members that have at least 25% driving as part of their job duties are reported to the insurance carrier for non-owned automobile liability exposure
Actively participate in the Crisis Management team and Crisis Response Team
Coordinate with various departments to gather the information required for any insurance audit
Manage and bring to resolution all workers’ compensation claims, general liability and property claims for team members or guests of Zaxby’s Franchising LLC and Restaurant System Solutions, LLC
Maintain an organized filing system to ensure effective administration of the risk management department
Complete all other assigned duties or tasks as needed
Must maintain confidential information, adhere to and enforce company policies, programs, and compliance issues
Candidates must have proven technical capability and problem solving/analytical skills and be highly motivated, self-directed, and results driven with strong organizational skills, attention to detail and professional written and verbal communication skills
Must have a proven track record of successfully managing multiple priorities in a fast paced work environment
Must have solid skills with MS Office, especially the ability to create and maintain complex spreadsheets with Excel
Must have ability to handle stressful situations with tact, respect and patience
Zaxby’s Franchising LLC is an equal opportunity employer and does not discriminate in employment decisions based on any factor protected by federal, state or local law.