This position will cover the greater Tennessee; Kentucky and Indiana areas.
Summary of Role and Responsibilities
Proactive approach to preventing losses/injuries whether they are to our employees, third parties or customers valuables. They include cash in transit, auto losses or injuries.
Report all incidents, claims and losses which may expose the company to financial losses whether they are covered by insurance or not.
Ensures the execution of established risk or operational policies and procedures associated with risk mitigation.
Supports field operations with risk training and development of the leadership team.
Demonstrate management leadership charged with achieving the goals of the Company both in safety and cargo losses.
Establishes and communicates a risk business plan consistent with the objectives of the Company that equally combines the tenets of workplace safety addressing Workers Compensation; injury preventions; vehicle crash avoidance through improved driver performance, pro-active surveillance programs that identify and corrects behavioral problems.
Equally ensures execution of risk tools at the branch level to include robbery prevention and other processes that reduces customer asset losses.
Effectively utilizes and ensures branch application of established loss prevention tools.
Continuously evaluates loss trends to ensure new emerging risks are readily identified and appropriate plans implemented.
Assures an effective claims management program is in place. The program reflects timely reporting of losses and verifies prompt, accurate investigations occur.
Provides management guidance in the physical security requirements for new or the upgrading of existing facilities.
Periodically conducts branch audits of policies and procedures to verify compliance.
Required to personally investigate complex losses of significant value in both the casualty or cargo areas.
Manage the reporting of claims and losses.
Monitor and follow up on all audit findings and corrective actions to ensure timely solution.
Other duties and projects as assigned.
Bachelor’s Degree in management, business, safety, security, criminal justice or like field.
Minimum five (5) years’ experience that reflects continuous management and leadership growth.
Skills demonstrating knowledge or proficiencies in cash management/handling, employee training, interview techniques, transportation and loss investigation are desirable.
Demonstrates excellent communication skills, both written and verbal coupled with computer skills involving spreadsheets and presentations.