ELS is seeking an experienced Claims Coordinator to coordinate activities related to small dollar general liability physical damage claims, vehicle titles and CDL/DOT. In this role, the Claims Coordinator will be the liaison between risk management and operations, brokers, consultants and insurance companies. The ideal candidate is able to collaborate within a team and work independently with minimal supervision.
Responsibilities include coordination of the following programs:
Small dollar general liability physical damage claims
Collect data, investigate, and research
Communicate with operations, customer service, claimants, etc.
Pursue subrogation/recovery, including first party property damage
Claim payment process improvement
Allocation to properties
Validate and maintain incident reporting tool
Maintain strong controls
Respond to/coordinate all title related requests – new, transfer, disposal
Ensure titles are maintained for all company vehicles
Maintain master vehicle list for the company
Research and recordkeeping
Ensure auto insurance i.d. cards are posted at each renewal, and properties receive notice of new cards
Coordinate third party’s activities
Process fee invoices
Help identify exposures
Other duties as assigned
Additional responsibilities include:
Identify, develop, and implement approved process efficiencies in programs.
Coordinate development of program data/reporting for control and management purposes.
Understand relevant insurance policies, and support procurement as needed.
Communicate verbal and written information with business partners, and ensure policies and procedures are well documented, current, and communicated.
Overall, work to build strong relationships with our business partners, improve understanding of the department’s policies, and increase procedural efficiency.
Bachelor’s degree with five years related industry experience or an equivalent combination of education and experience.
The ability to manage multiple concurrent tasks and to prioritize workload.
Excellent written and verbal communication skills required to communicate both internally and externally with various functional areas and levels, including but not limited to: brokers, customers, operations, accounting, financial planning, legal, customer service, and learning and development.
Microsoft 365, Excel, Word and PowerPoint
About Equity Lifestyle Properties
Equity LifeStyle Properties is the leading operator of Manufactured Home Communities, RV Resorts and Campgrounds in North America. We offer beautiful communities and parks in the most desirable locations, while offering various homes and camping options to meet a wide variety of our customers' needs.
Over the course of nearly 50 years in business, we have carefully grown our portfolio into a network of premier manufactured home communities, RV resorts and campgrounds in the most desirable locations in the country. Today, Equity LifeStyle Properties, Inc. owns or has controlling interest in more than 400 communities and resorts in 32 states and British Columbia with more than 145,000 sites.