Reports To: Chief Human Resources Officer
Status: Long term consulting engagement - 1 year+
Location: Colorado Springs, CO
Implement and manage a comprehensive program to reduce and control all costs associated with both domestic and Defense Base Act (DBA) workers’ compensation claims.
Aggressively manage open claims to conclusion and control costs on new claims by working with Environment, Safety & Health (ESH), carriers and claims administrator. Ensure DBA claims are reported promptly to Broadspire/AWAC and the Department of Labor. Identify late reporting trends and work with field operations to educate on timely claim reporting.
Attend regular meetings with the Chief Human Resources Officer to discuss and report on open claims, return to work progress, large settlements, hearings, claim reviews, and loss prevention (e.g. reporting compliance, loss trends, etc.).
Implement an effective return to work program, within corporate policy and guidelines and work with all locations to ensure adherence to the program.
Support and assist each location in educating local management of the importance of timely claim reporting as well as managing injured associates to ensure understanding of and compliance with the claim process and return to work program.
Work with corporate and field loss prevention to facilitate the exchange of information relative to new claims, and any loss trends or specific issues related to the job site.
Serve as liaison between our claims administrator/carrier, local management, and if necessary, the injured associate. Ensure communication is effective and open by working with all relevant stakeholders. Communicate any issues or suggestions as appropriate.
Coordinate and attend regular claim review meetings with our claims administrator/carrier partners and broker partner and provide a report on each meeting outlining accomplishments and/or issues for review. Coordinate and attend regular meetings with ESH to discuss loss trends and assist in the development of loss mitigation efforts as necessary.
Review and approve settlement and reserve increase requests within authority of $50,000. Requests in excess of $50,000 will be reviewed and submitted to Chief Human Resources Officer with appropriate recommendations for approval.
Participate in the hearing process on a selective basis with defense counsel. During the claim review process, ensure defense counsel is effectively representing interest.
Assist in various special projects as requested by Chief Human Resources Officer or other senior leadership.
Support Legal Department in management of other casualty claim matters as requested.
Internal: Claims Management: minimum of weekly calls to claim management to discuss progress and activities.
Loss Prevention/ESH: advise ESH Manager of any issues noted at locations.
Locations/Field Operations: provide training, education and assistance with claims management.
External: Claims administrator/Carrier: assist with managing services and provide feedback as necessary.
Broker: Utilize consulting expertise as necessary to support overall program success. Assist broker in renewal submissions and/or marketing exercises as requested.
Defense counsel: attend various hearings and assist with file direction.
Education: B.S./B.A. preferred
Experience: Minimum five years handling workers’ compensation indemnity claims to include litigated losses and exposure to federal and local hearing processes. Experience supervising or managing Defense Base Act claims a plus.
Other: Ability to take ownership and work independently; strong organizational skills with attention to detail; strong verbal and written communication skills; able to deal with conflict, teamwork.
Apply to: email@example.com