Client Services, Property and Casualty, Risk Management
4 Year Degree
NorthMarq Capital is seeking a Commercial Insurance Analyst II. This position requires a deadline driven, organized and detail minded individual who would be responsible for commercial insurance compliance ensuring minimized risk to all investor portfolios. Focus will be on demonstrating a high level understanding of commercial insurance terminology and industry trends, recommending the next course of action with confidence, and consistent attention to detail in all job responsibilities.
Additional responsibilities may be added to adapt to company growth.
Plan and schedule own workload to most efficiently meet benchmarks, prioritizing according to risk and urgency with minimal supervision.
Provide premier customer service to investors, borrowers, agents and other NorthMarq staff. Understand others' complex or underlying needs, motivations or concerns and effectively communicate with all parties despite the sensitivity of the situation.
Monitor and collect Evidence of Insurance, upon expiration.
Conduct due diligence of loan documents and lender requirements to ensure proper loan setup and servicing of the loan.
Audit insurance certificates and policies to ensure conformity with investor and company regulations at renewal, interpreting complex policy language to ensure proper policy performance and compliance.
Maintain and update commercial mortgage insurance files and servicing system files, ensuring consistent attention to detail and accuracy.
Identify potential risk for the company and the investor and promptly notify the appropriate parties following identification of any insurance coverage issue, deficiency, or lapse in coverage.
Maintain a high level of commercial insurance expertise, quality, understanding of risk and possible outcomes due to coverage non-compliance.
Analyze insurance deficiencies, corresponding risk, and possible impacts on the property's financial performance.
Prepare comprehensive written analyses for investor and/or management review to facilitate a discussion regarding the potential risk(s) should coverage be excluded, unavailable, or not purchased by the borrower.
Reach prompt and satisfactory resolution to insurance non-compliance, or other issues. Monitor and update monthly loan reports utilized by investors and management to analyze portfolio risk, with minimal feedback from Manager.
Serve on procedure committees, annually updating company guidelines that outline the position responsibilities.
Review borrower requests/loan events following notification or receipt of the loan change sheet, ensuring continued insurance compliance. Requests include, but are not limited to, Partial Release, Condemnation, Modification, Transfer of Ownership, and Management Change.
Demonstrate an understanding of the new loan insurance process, timeline, and procedure(s).
Perform other reasonable tasks/projects, as assigned.
Education: Bachelor’s degree, preferably in the business or finance areas; or insurance related industry designations with direct experience and demonstrated ability to perform the required tasks.
Work Experience: 2 to 4 years of office experience; Insurance or Mortgage Loan experience preferred.
Demonstrated Technical Competencies:
Knowledge of insurance and commercial mortgage terminology
Strong skills in Microsoft Outlook, Excel, and Word
Demonstrated Professional Competencies:
Customer service oriented; looks for ways to add value beyond customers’ immediate requests and enhance customer service
Strong organizational skills; completes own workload, sets and/or clarifies priorities and expectations in order to meet deadlines
Excellent oral and written communication skills
Ability to identify and analyze risk while applying guidelines and procedures that leave room for interpretation
Problem-solving skills to reflect level of responsibilities; recognizes the need for a modified approach to information gathering/analysis, proposes alternative recommendations or solutions, and identifies the implications of each
Welcomes challenging assignments/added responsibility and seeks feedback on the outcomes; demonstrates self-confidence
Ability to work both independently and within a team, with minimal supervision
Attention to detail and accuracy required
Ability to maintain a positive attitude in all situations
Demonstrated work ethic and willingness to work extended hours when necessary
Additional Salary Information: We offer a competitive salary, bonus and employee benefit package. At NorthMarq, benefits are considered an essential piece of our employees' overall compensation.
About NorthMarq Capital
As the largest privately owned provider of commercial real estate debt and equity in the country for nearly 60 years, NorthMarq has provided debt, equity, and loan servicing to commercial real estate owners and investors through our offices across the United States. Our investment sales platform offers acquisition and disposition services for multifamily assets in select markets.
NorthMarq has established strong, long-term relationships with institutional providers of capital, including life insurance companies, Freddie Mac, Fannie Mae, FHA/HUD, Wall Street and local, regional and national banks. We value the trust our clients place in us, and we are committed to providing balanced guidance and appropriate solutions for their unique real estate financing needs.
We provide servicing for performing, non-performing and sub-performing commercial real estate loans of all types, including life insurance, CMBS and agency lender portfolios. We deliver best-in-class service to our customers through leading-edge technology solutions and by staying ahead of industry trends and challenges
We know our most valuable asset is our employees. Recruiting and retaining the best people in the... industry is critical to our ongoing success. Each of our employees has opportunities for personal growth and works in a place where results are rewarded. Across our 37 offices, we have a strong sense of camaraderie united by our corporate headquarters in Minneapolis, Minnesota.
You can expect your NorthMarq experience to include exceptional training and development, career growth opportunities and exciting projects that challenge and expand your skills. With decades of expertise built on strong relationships, employees find that NorthMarq is a challenging yet supportive workplace where they are able to advance their career aspirations and future.
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