About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
Planning & Control
Support the development, evolution and maintenance of the Target Operation Model (TOM) for FCC Controls and (country) team structure/capacity plans in line with the TOM and future demands, building an agile organisation
Maintain relevant manuals and DOIs as pertaining to FCSU and In-Country FCC Controls processes (AAA).
Support the continuous improvement initiatives pertaining to quality and efficiency, supported by the Case Excellence team, Regional Heads, FCC Controls and the FCSU Function Heads.
People & Talent
Support FCSU Function Heads and Regional Heads of Controls to maintain the FCC Controls training and development plan for FCSU and In-Country FCC Controls processes (AAA) and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks
Set appropriate tone and expectations from the team and work in collaboration with risk and control partners
Capacity / Forecasting
Provide pro-active input to FCC Controls Operations Management on FCSU and country-specific developments (e.g. TM/NS/TS CCBs, Caseload Management Forum)
Work with FCC Controls Operations Management to highlight and resolve trade-offs between competing priorities
Build and analyse end-to-end metrics with the FCC MI & Performance team to map transaction volume to non-risk-irrelevant cases and map to current and future capacity planning
Group Process Owner / ORF
Support the Head, FCC Controls AAA Excellence:
in their role as the delegated Group Process Owner for all AAA processes (Transaction Monitoring, Name Screening, Transaction Screening, Act), including representation in the FCC PGC;
to embed and manage the ORF in the FCSU and the in-country FCC Controls organisation, jointly with Regional Heads of Controls.
Provide knowledge/experience-based financial crime risk management advice and input to residual risk assessments, process and system change requests, issues, incident resolution and other situations as it pertains to the specific AAA process.
Maintain the Operational Risk Assessments for designated AAA processes and ensure documentation of all relevant OR risk sub-types, including but not limited to Data Quality and Data Privacy/Bank Secrecy.
Ensure the OR framework for designated AAA processes runs monthly with on-time Residual Risk Assessment and Risk Acceptances.
Oversee action plans to establish low/medium risk positions and stimulate development of predictive controls.
Coordinate production of high quality reports and presentations for the FCC Controls in-country functions used at senior management meetings and committees
Support the Head, FCC Controls AAA Excellence in their capacity as Co-Chair with Regional Heads of FCC Controls of the Regional FCC Controls Forums (cluster calls).
Manage and coordinate FCC Controls updates for countries
Risk Identification, Monitoring, Mitigation and Reporting
Take ownership of and timely escalate any issues detected in 1 st line testing (CSTs/KCIs/KRIs), 2 nd FCC Assurance testing and 3 rd line GIA testing
Support countries on issues and risk resolutions arising from BAU activities, audits, risk reviews etc.
Governance & Processes
Reinforce an effective and exemplary risk and control culture and further strengthen the control environment
Foster the right culture and relationship between the group, the regions and countries to ensure issues are escalated to the right function timely
Maintain the AAA process documentation and ORF implementations.
Provide updates to and escalate matters to the Head, FCC Controls AAA Excellence
Coordinate within the AAA Excellence team to leverage expertise and drive efficiencies in execution.
Work with Business teams and Business/Segment FCC teams to define handoffs from AAA processes (e.g. RFIs, Act), with relevant controls reflected in downstream processes
Propose changes to processes to deliver and maintain optimal global design standards for processes for FCC Controls that are fit for financial crime compliance purpose and growth and are appropriately managed through PGCs
Management structure of the function
Support the Head, FCC Controls, AAA Excellence as delegate as required
Become the central coordination point and the single-point-of-contact for a specific AAA process as agreed with the Head, FCC Controls AAA Excellence
Lead the development of committee papers related to the AAA processes and manage any matters arising as pertaining to these processes
Support the Head FCC Controls AAA Excellence as delegate for working groups and meetings pertaining to the AAA processes
Ensure alignment between the AAA ORF implementations and the Group Risk Assessment
Regulatory & Business Conduct
Display exemplary conduct and live by the Group's Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Lead the team to achieve the outcomes set out in the Bank's Conduct Principles: Fair Outcomes for Clients; The Right Environment
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Head, FCC Controls, AAA Excellence
Head, FCC Controls, Case Excellence
Head, FCC Controls, Professional Excellence
Global Head, FCC Controls
FCC Controls MT
Global Head, Business Financial Crime Risk & AML Oversight
Heads, CFCC Advisory for Segments and Products
Regional Heads of FCC Controls
Group MLRO, Global Co-Heads, FCC
Regional and Country Heads, FCC and FCC Controls
Regional and Country Heads, Compliance
Country Heads, Operational Risk
Risk & Compliance COO & BPM
Enterprise Risk Management team
Embed Here for good and Group's brand and values in FCC Controls team
Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
Our Ideal Candidate
Strong leadership and interpersonal skills in networking and influencing decisions taken in the business and in infrastructure teams.
Strong communication skills - oral, written and presentation.
Strategic mindset and with a macro dimension of business.
Strong knowledge (3-4 years) of Financial Crime Surveillance (Monitoring/Screening) with a broad understanding of Banking business.
Strong analytical skills and ability to make decisions.
Good business judgment and strong in operational control and risk assessment.
Good project/change management skills
EU work permit is required
Apply now to join the Bank for those with big career ambitions.
Internal Number: 6684454
About Standard Chartered Bank
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