PURPOSE: Provide support to Port organizations in tracking, analyzing, and implementing risk management processes.
ESSENTIAL FUNCTIONS: This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and duties performed. Essential duties and responsibilities may include, but are not limited to, the following:
Provide proactive and cost-effective incidents/claims management of automobile, property, and general liability exposures up to the Port's $ various self-insured retentions; to include investigations into cause, damages, and liability issues for potential loss exposures, determining the Port's liability exposure and resolving claims at the lowest possible cost while supporting and balancing customer, tenant and public concerns.
Assist with the subrogation program in a proactive manner, which will result in the highest level of recovery of the Port's losses. Assist external departments with entry of events through use of the Port's web form; open claims and events files, and ensure appropriate documentation is received and attached. Monitor and analyze liability event entries into the Port's Risk Management Information System (RMIS) to ensure correct format and coding. Track and monitor damage costs to Port vehicles; collaborate with Port organizations to identify and implement strategies to reduce costs related to vehicle collisions.
Familiar and proficient with the RMIS reporting system and associated reporting tools. Accurately and efficiently pull data from the RMIS and create monthly, quarterly, and specialized reports as required to analyze loss and exposure data.
KNOWLEDGE, SKILLS & ABILITIES: Ability to understand and apply sound claims management techniques and reserving practices. Possess an understanding of risk management principles, including risk analysis, risk assessment, and loss prevention, as well as how these apply to a large public entity. Familiarity with risk transfer in contracts including hold harmless and indemnity language, as well as insurance provisions. Understanding of auto liability insurance, auto claims investigation, and self-insured auto programs.
A high degree of communication skills and ability to present complex information both written and verbally with a variety of individuals including senior and mid-level management, attorneys, tenants, and the public. Strong presentation skills are necessary for implementing loss prevention. Strong problem solving, and negotiation skills are crucial to resolving complex, emotionally charged claims. Experienced and competent in use of the Microsoft Office Suite and claims management software.
Must be able to work independently, manage, investigate, and analyze, to resolve potential claims. Ability to use leadership and coordination to bring different pieces together to see the entire picture and make accurate decisions. Must also be able to maintain a positive outlook, perform as a team member, and be open to change, innovation, and improvement. Ability to discover a win/win solution with a focus on the customer while protecting the Port's assets. Ability to learn and master new software and claims management programs and reporting tools.
QUALIFICATIONS: Combination of education and experience demonstrative knowledge, skills and abilities equivalent to:
Bachelor’s degree in business or related field; and
Three (3) years’ experience in claims management for general liability, automobile, and property.
Five (5) years of knowledge and experience in working in marine, aviation, and/or public entity; and
Certification in one of the following: ARM, CRM, AIC, or CPCU.
The Port of Seattle is an equal opportunity and affirmative action employer that values diverse perspectives and life experiences. We encourages people of all backgrounds to apply, knowing decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law, regulations and ordinances.
About Port of Seattle
Bringing international trade and transportation to the Pacific Northwest for 100 years, the Port of Seattle supports diverse business activities from tourism to commercial fishing, and is a key builder of transportation infrastructure.
The Port owns and operates Seattle-Tacoma International Airport, Seattle’s seaport with state-of-the-art cargo and grain facilities, two cruise ship terminals, four public marinas, and manages a number of real estate assets for broad economic advantage.
The Port is working to be the cleanest, greenest, most energy-efficient port in the nation. With the Puget Sound region already in attainment of federal air quality standards, the Port’s many environmental programs create real benefits for the local community and a competitive edge for our customers.
The Port of Seattle: Where a sustainable world is headed.