Primary Location: Gig Harbor, WA - St. Anthony Hospital
This Risk Manager position will support the risk management program specifically for St. Anthony Hospital in Gig Harbor, WA. St. Anthony Hospital is considered to be a designated pathway hospital and serves residents on the Peninsula including Gig Harbor, Key Peninsula and Port Orchard. Visitors have access to state-of-the-art medical care, including 24/seven emergency services, sophisticated in- and outpatient surgery, complete outpatient cancer care, pharmacy services and more.
The functions of the Risk Manager role include continuously evaluating for safe and effective patient care for our community and mitigating potential risks to those we serve and to our organization. The role will be required to participate in a rotational on-call schedule (for a full week) every 6-8 weeks after being in the position for a year. The Risk Manager will oversee and collaborate in various management-level work teams, providing support, expertise and guidance in:
Reporting and management of adverse events and near misses through an effective internal incident reporting system, including consistent classification of events and a mechanism for appropriate follow-up.
Event investigation, root-cause analysis, and follow-up
Trend analysis of events, near misses, and claims
Provision of information related to claims management and risk financing as appropriate in order to adequately protect and defend the organization and its entities in the event of claims or liability.
Provision of creating and maintaining reporting
Facilitating claims and litigation in partnership with the national claims team and local counsel
Manages and evaluates the operations/services of the assigned functional area to ensure that all activities are conducted in a timely and cost-effective manner and in accordance with organizational values, professional standards, internal policies/standards/procedures, collective bargaining agreements and/or applicable regulatory requirements; facilitates the application of consistent practices relating to the function across the organization; modifies work-flow processes and/or internal auditing functions as necessary to improve performance/productivity; ensures that work unit activities, productivity, and/or quality indicators are documented in accordance with FHS guidelines; produces reports on key performance indices and other significant benchmarking metrics to FHS Leadership as required; collaborates with other departments to address and resolve problems, share information and enhance overall effectiveness/productivity.
Serves on teams engaged in the development and updating of policies, procedures, workflows, tools and action plans; recommends, implements and evaluates new/revised standards, policies, procedures, guidelines, training materials and/or general communications in support of assigned functional area to ensure consistency with the philosophy/values of the organization and compliance with applicable regulatory/accreditation requirements; ensures that all functional activities are fully documented in accordance with the standards and practices of the organization; ensures that employees understand and apply internal guidelines appropriately.
Participates, as a key member of the management team for the assigned function, in short- and long-term planning activities, including the development/implementation of plans/projects to address current and future needs to support achievement of business objectives.
Interprets and ensures compliance with applicable internal/external legal and regulatory agreements, standards and requirements; keeps abreast of changing regulatory requirements/regulations, professional standards and competitive industry practices impacting assigned functions, as well as organizational initiatives/changes with potential to impact current operations; monitors impact on existing activities and identifies/implements effective response/solution while maintaining acceptable service levels and work quality.
Monitors and assesses current operations/services to identify opportunities and provide recommendations to Director for performance/process improvements initiatives; implements approved changes and ensures that staff receive the necessary on-site training and consultation to enhance their understanding of quality/performance improvement initiatives.
Adheres to and exhibits our Core Values of Reverence, Integrity, Compassion and Excellence.
Education/Work Experience Requirements
Bachelor’s degree in health administration, nursing, business administration or related field, graduation from an accredited school of nursing, and a minimum of six years of progressively responsible related work experience (hospital/health care risk management) that demonstrates attainment of the requisite job knowledge/abilities, including three years in a supervisory or management capacity.
An equivalent combination of additional qualifying work experience and education that demonstrates attainment of the requisite job knowledge/abilities may be substituted for the degree requirement.
Health care risk management specific work experience is strongly desired.
Current licensure as a Registered Nurse by the Washington State Nursing Commission.
Certification as a Certified Professional in Healthcare Risk Management (CPHQ) preferred.
Employer will assist with relocation costs.
Internal Number: 2019-R0254889
About CHI Franciscan
CHI Franciscan Health has exciting and rewarding careers with competitive salaries and benefits. We are a family of hospitals, health care services, and medical providers delivering compassionate care to people throughout the South Puget Sound. We are part of Catholic Health Initiatives, one of the largest not-for-profit health care systems in the country.
Our mission is to deliver high quality care that meets our patients' medical needs while providing emotional and spiritual support to patients and their families. We believe this three-part approach — physical, emotional, and spiritual — is essential to healing the whole person. Come join our team!