About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
Awareness and understanding of the Group's FM strategy and model for the role. Driving optimal performance through evolving the FM Conduct and Control team Target Operating Model, clearly defining roles and responsibilities and team coaching and management. Setting clear direction for the team and having an oversight on the risk trending/ analysis through the Client Journey lens acting as a trusted risk partner to the aligned business areas.
Awareness and understanding of the wider FM business, economic and market environment in which the Group Operates. This role leads the management of non-financial risk for Sales, Securities Services and Research. The role is also responsible for Supervision and Risk Tools across FM (FM is inclusive of FMO, SS and SSO). The role is part of FM COO and reports into the FM Head of Conduct and Control.
Processes Risk Remediation
Accountable for ensuring risks, issues and E2E gaps are identified, bona fide and articulated precisely and in the right context with appropriate mitigation captured and tracked.
Responsible for ensuring proposals for improvements to internal controls are balanced with organizational objectives, capabilities and aligned to risk appetite.
Accountable for development of risk remediation plans ensuring plans robustly address the risk, are well structured considering all interdependencies and that they futureproof the business. All respective stakeholders have been engaged and that timelines are realistic with appropriate accountability an ownership defined.
Accountable for leading the work with the Group Process owners (GPO) and Risk Framework owners (RFO) on the execution of the remediation plan, the design of control and control monitors to remediate the identified risks. Ensure new controls and monitors are tested in BAU.
Accountable for maintaining auditable records for evidence as required to the RFO and Audit teams to demonstrate management of risk identification, measurement, oversight, control, remediation and reporting
Risk and Supervision Management
Responsible for managing the operational risk for the entire life cycle of the Financial Markets business and maintaining oversight of both financial and non-financial risks which can impact the business. Ability to connect the themes and issues across the products, functions and locations.
Accountable for monitoring control performance, behaviors, trends and internal/external events to proactively identify non-financial risks.
Accountable for identifying sources of risk through changes in the external environment, new regulation, new products, changes to business strategy, incidents, reviews and other measures of control effectiveness. Uses this information to reengineer, frameworks, processes, Business Standards, Tools, Systems, activity and behaviors to improve overall business risk performance
Accountable for performing reviews and assesses risk metrics (losses, near miss incidents, control effectiveness data in order to identify top themes and trends.
Responsible for driving end to end risk assessment initiative to proactively identify and remediate control weaknesses.
Responsible for maintaining a comprehensive insight into the current and emerging profile.
Responsible for evaluating the appropriateness of the organization's frameworks for governance, risk and control.
Responsible for contributing to the development of risk-oriented culture within the organization.
Accountable for assessment of process change to ensure controls and monitors are fit for purpose and redesign where necessary.
Accountable for undertaking a methodical and risk based approach to periodic reviews controls and the general risk and supervision constructs and framework to ensure that they are fit for purpose, efficient and not disproportionate to negatively impact the management of risks. Ensuring rationalisation of PFs and monitors where possible
Accountable for working closely with a) Rules Engine team in the automation of controls b) Risk Tools team in standardization and development of risk reporting and analysis c) Risk Operations team to ensure the effective offshoring of existing control monitors and new ones as they arise.
Responsible for proactively identifying the potential for automation or efficiency gains through the introduction of systems or tools. Defines, usage, designs the product and launches within the FM business.
Responsible for providing offshoring strategy to the country R&C team upon request and looped into liaison with regulators for questions/scopes pertaining to the area.
Accountable for leading the completion of RCSAs for respective processes within the FM Top Risks.
Accountable for completing high quality and timely risk documentation - top risk profiles, residual risk assessments, risk treatment plans for material risk events, elevated residual risk treatment plans, management action plans, risk committee papers.
Accountable for coordinating various global internal/external audits/reviews and liaising with various stakeholders to ensure timely and accurate information is provided.
Accountable for tracking actions against audits / reviews and reporting the status of these actions periodically to the appropriate governance forums, to ensure timely closure.
Responsible for defining and owning supervision standards for FM, ensure supervision is effective and commercial, optimising front office time.
Responsible for setting clear strategic direction for supervision across FM, keeping up to speed with industry developments in technology and regulation, and working in close partnership with FM 2 nd and 3 rd line teams to develop a best in class approach.
Responsible for the oversight of the technological delivery BAU management and enhancements of supervisory tools and E2E processes to ensure they are aligned to the overall strategic objective to ensure efficient and effective commercially driven supervision activity.
Responsible for supporting the prioritisation of any development work on Supervision to ensure resource aligned to top strategic priorities.
Responsible for proactive stakeholder engagement and interaction for the development of supervisory frameworks and tools.
Accountable for the identification of new technologies, system functionality to enhance and provide a more targeted ability to deliver supervision to FM.
Responsible for the BAU management of user queries and requests.
Accountable for identifying and developing risk tools that enable more effective risk management through methods such as automation, machine learning, workflow tools.
Accountable for ensuring risk data is clean and structured to support more effective risk management, defining MI and MI dashboards to better enable FM risk and supervisory oversight.
Accountable for rolling out and embed new tools, systems or functionality proactively engaging relevant stakeholders for buy in and onboarding for the strategic journey.
Responsible for identifying and articulating impacts, improvements and efficiencies enhancements, new infrastructure or functionality will bring.
Responsible for ensuring an integrated, connected approach across platforms to manage risk.
Be responsible, consulted and/ or informed on timely and quality execution of risk and control change projects as and when tasked by accountable Top risk owners.
People and Talent
Responsible for continuously developing a team of strong risk managers.
Responsible for leading through example and building the appropriate culture and values. Sets appropriate tone and expectations for the team and work in collaboration with risk and control partners.
Responsible for leading and supporting a change in mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement.
Responsible for driving training and communications to promote awareness and continuous learning for risk control and governance aspects.
Responsible for ensuring the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
Regulatory & Business Conduct
Display exemplary conduct and live by the Group's Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across the Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Proactive in seeking regular assurance that the Group Business Risk Management teams are performing to an acceptable control assessment standard as per the defined Enterprise Risk Management Framework / Operational Risk Types Framework.
Lead the team to achieve the outcomes set out in the Bank's Conduct Principles.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
FM Business Heads, FM Group and Regional COO teams, FM Functional Heads, FM Compliance, FM MT.
Responsible for developing a strong working relationship across all FM risk and risk ops teams and locations.
Responsible for leveraging the opportunity provided by Corporate Social Responsibility to enhance the Group's internal and external reputation and indirectly influence the bottom line.
Responsible for promoting the Group's brand and Here for good with employees, clients and regulators.
Responsible for performing other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
Responsible for maintaining effective communication with key stakeholders, and staff.
Our Ideal Candidate
Strong risk management and controls background.
Significant experience in managing Operational, Compliance, Cyber or FCC risks in first or second line of defence.
Working experience in supporting the Financial Markets business
Ability to work independently in a fast-paced environment
Ability to articulate complex issues concisely and communicate effectively
Collaborative and creative problem solver, while being outcome focused.
Strong interpersonal and stakeholder management skills
Strong analytical skills with an ability to understand complex workflows and excellent attention to details
Comfortable working in a relatively unstructured and multi-cultural environment
Working knowledge of FM Business
Risk Management - Operational
Facilitating effective coordination between business and functions
Writing risk treatment plans
Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.