RIMS Career Center

Watsco, Inc is the largest distributor of heating air conditioning and refrigeration (HVAC/R) products with more than 650 locations in the United States, Canada, Mexico, and Puerto Rico, with additional market coverage on an export basis to Latin America and the Caribbean. Founded more than 50 years ago as a manufacturer of parts and components for HVAC/R equipment, Watsco entered the distribution segment in 1989 and since has become the industry leader. Come join a group of professionals in a dynamic environment that provides our business units with a variety of functional support to enhance their success.

Primary Duties:  

• Front-facing management of Watsco risk management and insurance programs.
• Lead and execute Watsco’s insurance renewals and claims management processes.
• Liaison with broker and insurance carrier for reporting and managing claims.
• Ensure all claims are reported and handled in a timely and compliant manner.
• Manage and administer claims proactively to ensure timely resolution, activity and reserves.
• Oversee and administer bonding program.
• Lead planning and administration of risk and crisis management strategies and programs.
• Conduct operational risk analyses and research areas of exposure to assess insurance needs.
• Work with key stakeholders to inform corporate risk issues, programs, and decisions.
• Proactively identify opportunities to improve operational practices and processes.
• Develop operational risk management reporting and data analysis.
• Manage and administer all insurance quotes, binders, policies, schedule of insurance, renewal presentation, trainings, COI etc.
• Review contracts and agreements (leases, suppliers, customers, and services) to ensure insurance adequacy and indemnity provisions are acceptable.
• Identify contract risks and monitor operations to ensure compliance with all insurance and legal obligations
• Monitor insurance market dynamics and forecast market trends.
• Provide technical advice on insurance related matters, loss prevention and other risk management issues.
• Coordinate insurance submissions/applications/agreements for all programs and work closely with insurance brokers and internal stakeholders.
• Consolidate all claims loss and financial data for multiple plans and analyze the data to build monthly, quarterly, and annual reports for management
• Provide general support to the Risk Management Department as needed.

Minimum Qualifications:

• Five to seven years minimum in corporate risk management or insurance brokerage, with an insurance company or large brokerage firm.
• Bachelor’s degree in Risk Management, Business, Financial, Management, or related field.

Requirements:

• Display a proven track record of identifying and mitigating corporate risk.
• Self-motivated with a strong work ethic and a team player disposition.
• Demonstrate ability to span between tactical execution and strategy through a willingness to roll up your sleeves and do the work in addition to thinking through the plan.
• Possess impeccable attention to detail and exceptional problem-solving skills, in particular with insurance policy, claims, and contract review.
• Utilize the ability to learn, adapt quickly, and consistently apply critical thinking skills.
• Pursue continuous improvement and be receptive to coaching from supervisor.
• Display self-awareness and a natural curiosity.
• Possess strong analytical, written, and verbal communication skills.
• Leverage proven ability to build collaborative partnerships and lead through influence.
• Strong math and computer skills, including Microsoft Office, Sales Force, Share Point etc.
• Exceptional organizational and critical thinking skills
• Excellent time management skills and the ability to work independently.
• Reliable and thorough with a deep commitment to accuracy
• The role requires one to be a proactive and strategic business partner to meet current and anticipated business objectives.
• Possesses strong relationship management skills and can interface confidently with associates of all levels and line of business.