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University of the Pacific

Stockton, California

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Injury Counselor
Job SUMMARY This position is responsible for coordinating the Company's Workers Compensation claims handling. Job RESPONSIBILITIES Claims Management: Ensure proper injury reporting procedures are followed, including medical management and claim investigation. Contact associates to address concerns, explain the role of the Insurance Carrier (IC), and provide ongoing support. Obtain and review diagnosis, treatment plans, and work status; coordinate return-to-work efforts with managers and HR. Enter claim details into Origami and forward relevant information to Broadspire. Review and approve initial claim reserves; recommend adjustments as necessary. Ensure adjusters are monitoring claims regula


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