Are you curious about solving complex business challenges for a leading convenience retailer? Do you have a passion for cross functional collaboration? Then you may be the perfect addition to our team!
EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming America’s #1 ‘one-stop’ destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center.
What We Offer:
Competitive Wages
Work today, get paid tomorrow through our earned wage access program*
Paid Time Off
Medical/Health/Dental Coverage
401K with Company Match
Team Member Discounts
Tuition Reimbursement
Employee Assistance Program
Health Savings Account
Company Spirit Days
Employee recognition and awards
And much more!
Position Summary:
This position will report to the Director, Global Risk Management and will be responsible for strategic oversight, leadership and performance of the global property and casualty insurance claims’ function.
Responsibilities:
Management responsibility for global property and casualty (general liability, workers’ compensation, automobile liability and excess liability) claims, including complex claims
Ensure property and casualty claims are reported timely to insurers and in compliance with company policies and regulatory requirements
Consult with attorneys, insurance adjusters and insurance carriers on claims strategy
Develop recurring reports on claims trends for the executive leadership team
Develop and implement corporate claims policies and procedures for US and European operations
Manage third-party claims administrator(s), including implementing proper claims handing instructions and period audits
In accordance with Company approval authorities, settle claims and set (and monitor) claim reserves
Collaborate with human resources department on employee return-to-work strategies
Collaborate with safety department on loss control strategies
Perform other duties or special projects as assigned
Must be able to perform the essential functions of this position with or without reasonable accommodation.
Working Relationships:
Ability to meet the claims management needs of both internal and external customers.
Ability to collaborate and work effectively in a team environment (including partnering with Human Resources, Legal, Health & Safety, Distribution Center, Culinary Center, Retail Field Operations)
Wage
$94,575-$126,100
Additional Info
At EG America, it’s important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.
Consistent with Massachusetts Pay Transparency Law, we’re sharing the base salary range for this position. Final pay within this range will be based on your skills, experience, and qualifications.
Base pay represents just one part of our total rewards approach. We’re proud to offer a variety of financial and non-financial benefits that invest in your overall growth, well-being, and career journey.
Requirements
Minimum Education: Bachelor’s degree in risk management & insurance, finance, accounting, criminal justice, or business administration
Preferred Education: Bachelor’s degree in risk management & insurance, finance, accounting, criminal justice, or business administration
Minimum Experience: 10-15 years of US casualty (general liability, workers compensation, auto liability and excess liability) claims management experience within a company (risk management department, insurance broker, insurance carrier or third-party claims administrator); some international claims management experience (Europe preferred) experience with large retention or self-insured insurance programs; familiarity with workers compensation statutes
Preferred Experience: Minimum experience plus environmental claims
Licenses/Certifications: Certified Claims Professional (CCP), Associate in Claims (AIC), CPCU (Chartered Property and Casualty Underwriter) or equivalent certification preferred
Soft Skills/Competencies:
Excellent oral and written communication skills
Strong analytical skills; critical thinking
Ability to build collaborative relationships with internal and external partners
Strong interpersonal skills
Proficient in Microsoft Office (Excel, Word, PowerPoint)
Travel: Limited travel required (5%)
Hours & Conditions: Typically, Monday – Friday, 8+ hour days in office setting, may be able to work 1 day from home with manager approval.
Physical Requirements: Minimal physical effort required, sitting / standing at computer for long periods of time. Ability to maneuver and lift to 10 lbs.
EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming America’s #1 ‘one-stop’ destination. We would love to welcome you to the family! Apply to one of the openings listed here, to support our fast-expanding growth.
Headquartered in Westborough, Massachusetts, our Company has grown to 1,600+ locations across the United States and will continue to grow in the coming years. Our family of over 20,000+ team members currently includes these great store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center.
EG Group, our parent company headquartered in Blackburn, England, is the world’s leading independent fuel station and convenience retailer. EG Group partners with premium brands to offer best-in-class products and services as a commitment to delivering a modernized consumer retail experience that exceeds expectations in eight countries in Europe and in North America.
Further information is available at https://www.eg.group/.
