The NYC School Construction SCA (SCA) maintains an Owner Controlled Insurance Program (OCIP) for all of its contractors, sub-contractors and consultants and an Operational Insurance Program for the SCA and its employees. The SCA Claims and Risk Manager reports to the Chief Operating Officer (COO) and is responsible for managing the entire claim life cycle (including investigation, evaluation, reservation, negotiation and resolution) of reported General Liability, Workers Compensation, Builders’ Risk, Environmental, and Property Damage claims. The Manager also supports the COO and Risk Management team efforts to promote the SCA goals of safety, loss prevention and risk mitigation.
DUTIES AND RESPONSIBILITIES:
Timely coverage analysis and communication with the COO and other members of the Risk Management team based on application of policy information, facts or allegations of each incident or claim.
Consults with the COO and Vice President/General Counsel, broker and third party adjusters (TPA) on use of panel counsel.
Investigates each claim through prompt contact with appropriate parties such as SCA staff, contractors, claimants, witnesses, broker, TPA, medical providers and technical experts to determine the extent of liability, damages, and contribution potential.
Takes necessary statements. Identifies resources for specific activities required to properly investigate claims such as Subrogation, Risk Control, medical consultants, and surveillance, fire or fraud investigators and other experts.
Verifies the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damages documentation.
Recognizes claims based on severity protocols for timely referral to and discussion with the COO and Vice President/General Counsel.
Keeps effective diary management system and maintains claims files to ensure that all claims are handled timely and efficiently.
Updates appropriate parties as needed, providing new facts as they become available, and their impact upon the liability analysis and settlement options.
At required time intervals, evaluates liability and damages exposure, and establishes proper indemnity and expense reserves.
Responsible for prompt, cost effective, and proper disposition of all claims within delegated authority.
Negotiates disposition of claims with the COO and Vice President/General Counsel, broker and TPA as well as claimants or their representatives.
Recognizes and implements alternate means of resolution.
Supports the development of litigation plans with staff or panel counsel, track and control legal expenses.
May attend depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed.
Serves as a technical resource, attends legal proceedings as needed, acts within established professional guidelines as well as applicable state laws.
Perform other duties as assigned.
Bachelor's degree in Insurance, Risk Management, Finance, Business Administration or similar program; and
A minimum of five years' experience in insurance or risk management with emphasis on complex construction claims ; or
An equivalent combination of education, training and/or experience.
CPCU, ARM, or similar insurance designation desired.
Familiarity with the Northeast construction industry, New York State (NYS) construction and labor laws and regulations, NYS and LYC collective bargaining agreements and the SCA.
Proven written and verbal communication abilities with emphasis on problem solving and negotiation. Proficiency with computer applications, including Microsoft Office suite and insurance-based RMIS systems.
Ability to read and understand contracts and insurance documents.
Demonstrated interpersonal skills and ability to work with staff at all levels, both internal and external.
The SCA is the organization responsible for building new public schools and managing the design, construction and renovation of capital projects in New York City's more than 1,200 public school buildings, half of which were constructed prior to 1949. The SCA is dedicated to building and modernizing schools in a responsible, cost-effective manner while achieving the highest standards of excellence in safety, quality, and integrity.
The successful candidate will have the ability to perform complex research and analyses; prepare written and oral reports; create and maintain an effective record-keeping system; coordinate effectively with all SCA departments; and establish and maintain effective and cooperative working relationships with SCA leadership, administrators and employees.
We offer excellent benefits including medical, dental, prescription and vision coverage; retirement savings plans including pension, 401K, 457 and IRA options and generous paid time off are just a sample of our benefits.
Salary Range: $79,728.00 - $135,318.00 annually dependent upon qualifications.