Business Continuity/Disaster Recovery, Insurance Management/Purchasing, Risk Management
4 Year Degree
ABOUT THE JOB Under general direction, identifies areas of exposure to loss or injury which results from the activities of SBCTA; plans, promotes and coordinates the activities of a comprehensive insurance and risk program, analyzes, develops and recommends programs to protect SBCTA against catastrophic loss; minimizes potential risks; and performs related duties as required. Responsible for the strategic development, oversight, training, and continuous improvement of SBCTA’s Business Continuity program. Provides highly complex and responsible support to the Director of Special Projects and Strategic Initiatives in areas of expertise; assists with the development, management, and implementation of SBCTA risk management and business continuity policies and procedures; performs related work as required. SUPERVISION RECEIVED AND EXERCISED Receives general direction from the Director of Special Projects and Strategic Initiatives, has administrative responsibility for the functioning of the SBCTA’s comprehensive insurance, risk management, and business continuity programs. CLASS CHARACTERISTICS This is a professional classification that manages all activities related to risk management and business continuity programs. The incumbent organizes and oversees day-to-day risk management activities. Responsibilities include performing diverse, specialized, and complex work involving significant accountability and decision-making responsibility. The incumbent is responsible for providing professional-level support to the Director of Special Projects and Strategic Initiatives in a variety of areas. Successful performance of the work requires an extensive professional background as well as skill in coordinating risk management responsibilities. This class is distinguished from the Director of Special Projects and Strategic Initiatives in that the latter has overall responsibility for all procurement and contract administration and the overall Special Projects and Strategic Initiatives department.
EXAMPLES OF TYPICAL JOB FUNCTIONS:
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Implements and administers those elements of policy for which direct responsibility is assigned to the Risk Manager and coordinates implementation and administration of those elements of risk policy as appropriate and necessary.
Studies and analyzes the degree of exposure related to SBCTA ongoing and upcoming operations.
Determines the various feasible alternatives that will protect SBCTA assets, minimize SBCTA exposure to general liability risks, and ensure continued operation in the event of a catastrophic loss without unbearable impact on the SBCTA budget.
Develops and maintains current specifications for all types of insurance coverage deemed necessary to adequately protect against losses, and oversees specifications for the purchase of insurance by bid or negotiation through SBCTA’s broker.
Monitors insurance premiums on annual basis to makes recommendations on appropriate level of insurance for SBCTA.
Conduct annual audit of SBCTA Property Schedule. Add new property to property schedule as construction is completed and when turned over to SBCTA.
Keeps abreast of current developments in the fields of risk management, business continuity, and insurance, and incorporates necessary or desirable changes into SBCTA’s policies affecting the comprehensive insurance, business continuity and risk management programs.
Develops and standardizes procedures and methods to improve and continuously monitor the efficiency and effectiveness of risk management.
Coordinates with staff, executive management, and/or legal counsel to resolve conflicts related to risk management issues.
Confers with and advises project managers and consultants to resolve risk management issues and to ensure risk management compliance with Board adopted policies and procedures as well as State and Federal laws and regulations.
Maintains liaison with SBCTA’s department heads and employees on assigned programs.
Acts as SBCTA’s liaison with third party administrators and coordinates investigation of accidents and incidents, and acceptance and rejection of claims.
Monitors claims processing by third party administrator to insure SBCTA’s assets are adequately protected; recommends changes in SBCTA’s policies and practices to minimize liability and control costs.
Serves as SBCTA’s representative at court hearings, court appearances, depositions; and monitors subpoena processes.
When SBCTA property is damaged by a third party, works with police and appropriate facilities or program staff to process claim, recover losses from third party’s insurance provider or directly from third party. If unsuccessful, files a claim in Small Claims Court in coordination with legal counsel and attends those proceedings as scheduled by the courts.
Oversees the drafting of insurance requirements in SBCTA procurement documents and contracts to protect SBCTA’s interests and adjust insurance types and limits to be contract specific.
Reviews insurance and indemnification in contracts. Also, to discuss and recommend the need for an agreement or MOU in specific circumstances.
Works with procurement staff to monitor contract insurance compliance and works with third party administrator and insurance broker regarding claims, insurance compliance and insurance concerns.
Responsible for the periodic Continuity of Operations Plan (COOP) quality reviews and ensures maintenance and improvements to SBCTA’s Business Continuity governance documentation.
Leads the testing and ensures completion of COOP testing documentation including testing plans, after action reports, issue logs, and follows up on correction action plans.
Acts as a central point of contact for the COOP governance; provides subject matter expertise.
Ensures ongoing COOP training, plan testing, and plan maintenance.
Leads ongoing COOP program assessments.
Coordinates activities and provides advice and support to SBCTA’s emergency management staff.
Provides highly complex staff assistance to the Director of Special Projects and Strategic Initiatives; develops and reviews staff reports and other necessary correspondence related to assigned activities and services; presents reports to various committees, and the board.
Conducts a variety of organizational, investigational, and operational studies; recommends modifications to assigned programs, policies, and procedures, as appropriate.
Attends and participates in professional group meetings; stays abreast of new trends and innovations in the fields of risk management and business continuity; researches emerging products and enhancements and their applicability to SBCTA’s needs.
Monitors changes in regulations and technology that may affect assigned functions and operations; implements policy and procedural changes after approval.
Receives, investigates, and responds to difficult and sensitive problems and complaints in a professional manner; identifies and reports findings and takes necessary corrective action.
Participate in audits and collaborate with those involved to provide a response to questions related to risk management as well as to provide assistance and expertise in crafting a response or developing a procedure in response to an audit finding.
Performs other duties as assigned.
Modern principles, practices, and techniques of transportation authority and commission operations related to risk management functions; risk management principles, methods, and procedures as it pertains to contract and insurance compliance and claims.
Procedures and techniques for coordination of risk management and loss prevention programs.
Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
Policies, procedures and techniques pertaining to the administration of business continuity.
Organization and management practices as applied to the development, analysis, and evaluation of risk management programs and operational needs of the assigned department.
Recent and on-going developments, current literature, and sources of information related to the procurement and contract administration operations.
Record keeping principles and procedures.
Modern office practices, methods, and computer equipment and applications related to the work.
English usage, grammar, spelling, vocabulary, and punctuation.
Techniques for effectively representing SBCTA in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.
Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and SBCTA staff.
Recommend and implement goals, objectives, and practices for providing effective and efficient risk management services.
Manage and monitor complex projects, on-time and within budget.
Interpret, apply, explain, and ensure compliance with federal, state, and local policies, procedures, laws, and regulations.
Evaluate and develop improvements in operations, procedures, policies, or methods.
Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
Analyze, interpret, summarize, and present technical information and data in an effective manner.
Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports.
Effectively represent the department and SBCTA in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals.
Establish and maintain a variety of filing, record keeping, and tracking systems.
Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.
Operate modern office equipment including computer equipment and specialized software applications programs.
Use English effectively to communicate in person, over the telephone, and in writing.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
Address problems or assignments from a broad interactive perspective using intensive knowledge, research skills and analytical thinking to develop a solution that integrates legal compliance with SBCTA established goals, policies, and procedures.
Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to graduation from an accredited four-year college or university with major coursework in accounting, finance, business, risk management or public administration, or a closely related field and seven (7) years of professional experience involving risk management including governmental experience involving transit or transportation organizations, federal and state funding for capital projects. A Risk Management Professional Certificate is desired. Licenses and Certifications: * Possession of, or ability to obtain, a valid California Driver's License and proof of automobile liability insurance by time of appointment. * Position may require pre-employment background investigation, physical and drug test.
Telecommuting is allowed.
Additional Salary Information: Plus benefits
Internal Number: 2020-00014
About San Bernardino County Transportation Authority (SBCTA)
Led by a Board of Directors made up of elected officials from each of the 24 cities and towns and the five county supervisorial districts, San Bernardino County Transportation Authority (SBCTA) staff is focused primarily on freeway, interchange, and transit enhancements to the region that first and foremost benefit the taxpayer of San Bernardino County. Coupling that effort with various non-transportation related objectives from the Council of Governments role of the agency brings the mission of providing quality of life improvements to the residents, business operators, and commuters of our region to the forefront.
For more than four decades, SBCTA (previously known as SANBAG) has taken pride in delivering on its commitment to the voters through the implementation of Measure I. This half-cent sales tax that generates transportation dollars that are from the region and for the region is a critical element in the agency's goal to keep people and goods moving effectively. SBCTA calls the historic San Bernardino Santa Fe Depot home. Our headquarters not only positions the agency in the heart of the county, but is symbolic of our longstanding commitment to transportation.