{"22307155":{"jobPath":"/jobs/22307155/underwriter-development-program-commercial-lines","source":"naylor","job":"22307155","jobTitle":"Underwriter Development Program - Commercial Lines"},"22307153":{"jobPath":"/jobs/22307153/underwriter-development-program-commercial-lines","source":"naylor","job":"22307153","jobTitle":"Underwriter Development Program - Commercial Lines"},"22307150":{"jobPath":"/jobs/22307150/underwriter-development-program-commercial-lines","source":"naylor","job":"22307150","jobTitle":"Underwriter Development Program - Commercial Lines"},"22211415":{"jobPath":"/jobs/22211415/consulting-actuary","source":"naylor","job":"22211415","jobTitle":"Consulting Actuary"},"22302037":{"jobPath":"/jobs/22302037/complex-claims-specialist-2-headcount","source":"naylor","job":"22302037","jobTitle":"Complex Claims Specialist – 2 Headcount"},"22275608":{"jobPath":"/jobs/22275608/senior-manager-manufacturing-risk","source":"naylor","job":"22275608","jobTitle":"Senior Manager Manufacturing Risk"},"22259612":{"jobPath":"/jobs/22259612/safety-specialist","source":"naylor","job":"22259612","jobTitle":"Safety Specialist"},"22259623":{"jobPath":"/jobs/22259623/deputy-chief-risk-corporate-safety-and-asset-management-risk-management","source":"naylor","job":"22259623","jobTitle":"DEPUTY CHIEF RISK, CORPORATE SAFETY AND ASSET MANAGEMENT (RISK MANAGEMENT)"},"22307159":{"jobPath":"/jobs/22307159/underwriter-development-program-commercial-lines","source":"naylor","job":"22307159","jobTitle":"Underwriter Development Program - Commercial Lines"},"22307246":{"jobPath":"/jobs/22307246/coordinator-risk-management-and-safety","source":"naylor","job":"22307246","jobTitle":"Coordinator, Risk Management and Safety"},"22307158":{"jobPath":"/jobs/22307158/underwriter-development-program-commercial-lines","source":"naylor","job":"22307158","jobTitle":"Underwriter Development Program - Commercial Lines"},"22105127":{"jobPath":"/jobs/22105127/human-resources-intern","source":"naylor","job":"22105127","jobTitle":"Human Resources Intern"},"22307156":{"jobPath":"/jobs/22307156/underwriter-development-program-commercial-lines","source":"naylor","job":"22307156","jobTitle":"Underwriter Development Program - Commercial Lines"},"22293208":{"jobPath":"/jobs/22293208/delegated-business-pricing-actuary-delegated-portfolio","source":"naylor","job":"22293208","jobTitle":"Delegated Business Pricing Actuary - Delegated Portfolio"},"22284465":{"jobPath":"/jobs/22284465/risk-management-consultant","source":"naylor","job":"22284465","jobTitle":"Risk Management Consultant"},"22286846":{"jobPath":"/jobs/22286846/senior-technology-auditor","source":"naylor","job":"22286846","jobTitle":"Senior Technology Auditor"},"22096116":{"jobPath":"/jobs/22096116/claims-adjuster-trainee-risk-analyst","source":"naylor","job":"22096116","jobTitle":"Claims Adjuster Trainee, Risk Analyst"},"22316123":{"jobPath":"/jobs/22316123/risk-control-consultant","source":"naylor","job":"22316123","jobTitle":"Risk Control Consultant"},"22286837":{"jobPath":"/jobs/22286837/senior-auditor","source":"naylor","job":"22286837","jobTitle":"Senior Auditor"},"22166185":{"jobPath":"/jobs/22166185/usg-insurance-services-summer-internship","source":"naylor","job":"22166185","jobTitle":"USG Insurance Services - Summer Internship"}}
Loading... Please wait.
ExpandShow Other Jobs
Job SavedSave Job
Complex Claims Specialist – 2 Headcount
Costco
Application
Details
Posted: 26-May-26
Location: ISSAQUAH, Washington
Type: Full Time
Salary: $98,000 - $114,000
Categories:
Risk Management
Salary Details:
Hybrid/Remote can be offered after 90 days but is not guaranteed. Applicant is required to live in or be willing to relocate to be in the home office 3 days a week.
We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.
Required Education:
High School
Additional Information:
2 openings available.
Hybrid/Remote is allowed.
Internal Number: 443
Position Summary
To direct and oversee the investigation, evaluation and resolution of Commercial General & Automobile Liability claims outsourced to a third-party administrator (TPA). Evaluates the Company’s exposure and decides the appropriate course of action to best protect and prevent undue loss, mitigate associated costs and provides reserve and settlement recommendations in accordance with Company policy.
Job Duties/Essential Functions
Directs and oversees thorough and impartial investigations; determines investigation method and detail as appropriate.
Acts as a liaison between TPAs, legal counsel and vendors to manage claims, including attending trials, arbitration, mediations, ADR and face-to-face negotiations.
Provides technical direction and training to TPAs, outside counsel and department members to ensure compliance with applicable state and federal laws.
Monitors service quality provided by TPAs, outside counsel, structured settlement vendors and makes recommendations to management.
Ensures settlements are consistent with Company guidelines, policy and procedure.
Ensures claim documentation is accurate, organized and properly maintained.
Submits thorough and accurate reports as necessary.
Provides superior member service while presenting claim updates to the member.
Regular and reliable workplace attendance at your assigned location.
Ability to operate vehicles, equipment or machinery.
Computer, phone, headset, fax, copier, printer
Non-Essential Functions
Assists in other areas of the department as necessary.
Assists in other areas of the company as necessary.
6-10 years general liability claims experience directing serious bodily injury liability claims and litigation of significant exposure and complexity on a regional or national level.
Strong knowledge of contract, tort, subrogation, contribution, indemnity and other related law.
Able to effectively direct and control work of outside counsel and TPA.
Superior verbal and written communication skills.
Excellent evaluation and analytical skills, including ability to recognize new or changing information that could affect the claims handling strategy and/or potential claims cost.
Able to interpret and apply applicable laws and regulations, determine the appropriate course of action and present solutions to resolve claims within multi-million-dollar retention.
Knowledge of risk management information systems and statistical data.
Able to articulate understanding of the impact that effective claims management has on the business.
Scheduling flexibility to meet the needs of the business; available for occasional travel.
Costco is a membership warehouse club, dedicated to bringing our members the best possible prices on quality brand-name merchandise. With more than 800 locations worldwide, Costco provides a wide selection of merchandise, plus the convenience of specialty departments and exclusive member services, all designed to make your shopping experience a pleasurable one.